We are well aware of the stress and uncertainly that has been created from the COVID-19 crisis and, as always, we will do whatever we can to ensure guests can still take their experiences whatever the future may bring.
For a summary of our commitment to you, please see below:
The travel and tourism industry has been hit incredibly hard by the COVID-19 pandemic yet we are dedicated to ensuring you can enjoy your experience when possible. Should you have any questions regarding your trip please don’t hesitate to contact our Customer Service department by emailing firstname.lastname@example.org and we will endeavour to respond within 36 hours Monday – Friday 9am – 6pm GMT.
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